Trust within organizations and teams is essential for them to be high performing. I have been within multiple teams now and read many posts on trust within organizations but this one is one of the best.
Team members need to be open and able to be vulnerable . Leaders need to instill a culture of transparency and when trust is built within teams which I have seen employees are not just more productive but considerably happier. I have also found that trust is often built outside of work a lot quicker be it a quick coffee with other team-members or drinks after work. Morality, competence and alignment as mentioned above are important but in my experience leaders with strong soft skills, emotional intelligence can build accountability within their teams and inherently trust.
I am continuing to re-blog posts I enjoy and will try to post my own content twice a week but re-blog daily. Glatt Consulting has some great content lets get them some more followers.
For an overview of the 5 dysfunctions of a team see the link here.
Trust. Trust is so important to organizational success. Trust is what teams are made of. Why is it, then, that trust is so hard to understand, build, and sustain? I think I know the answer.
What I’ve come to appreciate over the 20+ years of consulting to credit unions and other organizations is that trust is not one singular concept, but a concept made up of three distinct elements. Miss any one of the three, as organizations frequently do, and trust cannot exist.
So what are these three elements of trust?
Elements of Trust
Element One: Morality – Morality is typically defined as the “principles concerning the distinction between right and wrong or good and bad behavior.” To trust someone means that you believe the person in question can distinguish between what is right and wrong, and will make the appropriate choice to do what is right the majority of…
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